Optus12 followers85 jobs

Small Business Specialist, Indooroopilly

JuniorMid levelPart-timeHybridQueensland, AustraliaPosted 5 months agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

Joining Optus as a Small Business Specialist means becoming part of a team that supports over 11 million customers every day. This job is all about helping local businesses thrive by providing tailored solutions and building genuine connections. The team values collaboration, accountability, and integrity, creating an environment where everyone can grow and succeed together.

You'll be responsible for

🔍

Acting as the small business subject matter expert

Identifying business customers early and matching them with solutions that support their business growth.
💬

Delivering confident, consultative conversations

Understanding business customer needs and providing tailored solutions that solve real operational challenges.
🛠️

Owning business enquiries

Using calm professionalism and strong problem-solving skills while managing compliance and merchandising requirements.

Key criteria

💼

Business savvy outlook

Understanding small business needs to provide effective solutions.

View

🗣️

Consultative service skills

Experience asking insightful questions and offering tailored recommendations.

View

📚

Product expertise

Knowledge across mobile, broadband, and fixed services.

View

View more

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2026
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms

A meaningful career starts with a match

Get started
Apply on Optus
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Business savvy outlook
Understanding small business needs to provide effective solutions.

View

Consultative service skills
Experience asking insightful questions and offering tailored recommendations.

View

Product expertise
Knowledge across mobile, broadband, and fixed services.

View

Mentoring and collaboration
Experience sharing knowledge and supporting team development.

View

Calm and professional demeanor
Ability to manage complex inquiries with empathy and good judgment.

View

Similar jobs

View all
Optus
Optus
Small Business Specialist, Airport WestVIC · Full-time
The Small Business Specialist job at Optus is all about empowering small businesses with the right telecommunications solutions. This role is crucial for strategically growing the Optus Business Market share while ensuring that customers receive exceptional service. The team thrives on collaboration and results-driven culture, making it a fantastic opportunity for someone who enjoys working with others to create meaningful customer experiences.
Optus
Optus
Small Business Specialist, Warringah MallSydney, NSW · Full-time
Joining Optus as a Small Business Specialist means becoming part of a vibrant team dedicated to supporting local businesses. This job is all about making genuine connections and helping customers thrive through tailored solutions. The team values collaboration, accountability, and integrity, creating an environment where everyone can grow and succeed together.
Dell Technologies
Dell Technologies
Inside Sales Account Executive - Small BusinessSydney, NSW · Full-time
The Inside Sales Account Executive – Acquisition Customers at Dell Technologies is all about creating exceptional experiences for customers through innovative technology. This job plays a crucial role in building lasting relationships and driving sales by effectively communicating with customers via phone, web, and email. The team thrives on collaboration and values each member's contribution to making a significant social impact while growing their careers in a supportive environment.
Dell Technologies
Dell Technologies
Inside Sales Account Executive - Small BusinessSydney, NSW · Full-time
The Inside Sales Account Executive – Acquisition Customers position at Dell Technologies is all about creating exceptional experiences for customers and partners through innovative technology solutions. This job plays a crucial role in building lasting relationships and effectively communicating the value of Dell's diverse product portfolio. The team thrives on collaboration and is dedicated to making a meaningful impact in the industry while fostering a supportive work environment.