Optus11 followers85 jobs

Small Business Specialist, Indooroopilly

JuniorMid levelPart-timeHybridQueensland, AustraliaPosted 4 months agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

Joining Optus as a Small Business Specialist means becoming part of a team that supports over 11 million customers every day. This job is all about helping local businesses thrive by providing tailored solutions and building genuine connections. The team values collaboration, accountability, and integrity, creating an environment where everyone can grow and succeed together.

You'll be responsible for

🔍

Acting as the small business subject matter expert

Identifying business customers early and matching them with solutions that support their business growth.
💬

Delivering confident, consultative conversations

Understanding business customer needs and providing tailored solutions that solve real operational challenges.
🛠️

Owning business enquiries

Using calm professionalism and strong problem-solving skills while managing compliance and merchandising requirements.

Key criteria

💼

Business savvy outlook

Understanding small business needs to provide effective solutions.

View

🗣️

Consultative service skills

Experience asking insightful questions and offering tailored recommendations.

View

📚

Product expertise

Knowledge across mobile, broadband, and fixed services.

View

View more

Meet the team

About the company

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Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Business savvy outlook
Understanding small business needs to provide effective solutions.

View

Consultative service skills
Experience asking insightful questions and offering tailored recommendations.

View

Product expertise
Knowledge across mobile, broadband, and fixed services.

View

Mentoring and collaboration
Experience sharing knowledge and supporting team development.

View

Calm and professional demeanor
Ability to manage complex inquiries with empathy and good judgment.

View

A meaningful career starts with a match

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