About the job
Joining Optus as a Small Business Specialist means becoming part of a team that supports over 11 million customers every day. This job is all about helping local businesses thrive by providing tailored solutions and building genuine connections. The team values collaboration, accountability, and integrity, creating an environment where everyone can grow and succeed together.
You'll be responsible for
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Acting as the small business subject matter expert
Identifying business customers early and matching them with solutions that support their business growth.💬
Delivering confident, consultative conversations
Understanding business customer needs and providing tailored solutions that solve real operational challenges.🛠️
Owning business enquiries
Using calm professionalism and strong problem-solving skills while managing compliance and merchandising requirements.Key criteria
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Business savvy outlook
Understanding small business needs to provide effective solutions.View
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Consultative service skills
Experience asking insightful questions and offering tailored recommendations.View
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Product expertise
Knowledge across mobile, broadband, and fixed services.View
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