Solutions Engineer
About the job
The job of a Solution Sales Engineer at Heidi is all about being the technical lead during the sales process. This position plays a crucial role in helping prospects understand the possibilities with Heidi, guiding integration feasibility, and ensuring a seamless transition into implementation. The team thrives on collaboration, working closely with Account Executives, Product, and Engineering to meet high-stakes enterprise requirements.
You'll be responsible for
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Leading technical discovery
Lead deep technical discovery with enterprise and mid-market prospects to uncover integration, security, and compliance needs.📝
Collaborating on solution design
Collaborate with product and engineering to design tailored solutions that meet customer requirements while aligning with Heidi’s platform roadmap.🎤
Delivering product demos
Deliver compelling demos and architecture walkthroughs to technical stakeholders including IT, InfoSec, and engineering teams.What we're looking for
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5+ years in solution engineering
Proven experience in SaaS, healthcare, or enterprise software.View
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Excellent communication skills
Ability to convey complex ideas clearly to diverse audiences.View
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Integration protocols knowledge
Strong understanding of REST APIs, SAML/OIDC, and SCIM.View
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