Heidi Health18 followers27 jobs

Solutions Engineer

Mid levelSeniorFull-timeHybridMelbourne VIC, AustraliaPosted 2 months agoVerified 2 months ago
Pending fitX of Y criteria met

About the job

The job of a Solution Sales Engineer at Heidi is all about being the technical lead during the sales process. This position plays a crucial role in helping prospects understand the possibilities with Heidi, guiding integration feasibility, and ensuring a seamless transition into implementation. The team thrives on collaboration, working closely with Account Executives, Product, and Engineering to meet high-stakes enterprise requirements.

Meet the team

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You'll be responsible for

🔍

Leading technical discovery

Lead deep technical discovery with enterprise and mid-market prospects to uncover integration, security, and compliance needs.
📝

Collaborating on solution design

Collaborate with product and engineering to design tailored solutions that meet customer requirements while aligning with Heidi’s platform roadmap.
🎤

Delivering product demos

Deliver compelling demos and architecture walkthroughs to technical stakeholders including IT, InfoSec, and engineering teams.

Key criteria

🛠️

5+ years in solution engineering

Proven experience in SaaS, healthcare, or enterprise software.

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💬

Excellent communication skills

Ability to convey complex ideas clearly to diverse audiences.

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🔗

Integration protocols knowledge

Strong understanding of REST APIs, SAML/OIDC, and SCIM.

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5 criteria for this job
5+ years in solution engineering
Proven experience in SaaS, healthcare, or enterprise software.

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Excellent communication skills
Ability to convey complex ideas clearly to diverse audiences.

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Integration protocols knowledge
Strong understanding of REST APIs, SAML/OIDC, and SCIM.

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Experience with healthcare providers
Background supporting sales cycles with large health systems.

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Autonomous in fast-paced environments
Comfortable operating independently in early-stage settings.

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