McDonald's16 followers11 jobs

Specialist, Workplace Relations

Mid levelFull-timeHybridThornleigh NSW 2120, AustraliaPosted 1 month agoVerified 1 month ago
Meet Daniella and the team
Pending fitX of Y criteria met

About the job

Join McDonald’s Australia as a Specialist in Workplace Relations, where you will play a vital role in supporting restaurants and stakeholders across the McDonald’s system. This job is all about making every moment count for both customers and team members, providing essential guidance on workplace relations matters. The team thrives in a dynamic and supportive environment, committed to growth and development.

Meet the team

About the company

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You'll be responsible for

📞

Providing workplace relations guidance

Offering clear and practical advice through multiple channels, including a specialist guidance hotline, to support stakeholders.
⚖️

Managing workplace relations cases

Supporting and managing workplace relations cases, grievances, and complaints to ensure fair resolutions.
🛠️

Developing tools and resources

Creating simple, practical tools and resources to enhance capability across the business and support stakeholders.

Key criteria

📜

Understanding of Australian employment law

Strong grasp of employment legislation and Modern Awards is essential.

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🤝

Experience in workplace relations

Demonstrated experience in HR or workplace relations, preferably in restaurants.

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🛠️

Problem-solving skills

Ability to provide high-quality advice with a customer-first mindset.

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5 criteria for this job
Understanding of Australian employment law
Strong grasp of employment legislation and Modern Awards is essential.

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Experience in workplace relations
Demonstrated experience in HR or workplace relations, preferably in restaurants.

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Problem-solving skills
Ability to provide high-quality advice with a customer-first mindset.

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Organisational skills
Proven ability to manage multiple matters concurrently with confidence.

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Commitment to professional development
Eagerness to engage in ongoing learning and leadership programs.

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