Specialist, Workplace Relations
Meet Daniella and the team
About the job
Join McDonald’s Australia as a Specialist in Workplace Relations, where you will play a vital role in supporting restaurants and stakeholders across the McDonald’s system. This job is all about making every moment count for both customers and team members, providing essential guidance on workplace relations matters. The team thrives in a dynamic and supportive environment, committed to growth and development.
You'll be responsible for
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Providing workplace relations guidance
Offering clear and practical advice through multiple channels, including a specialist guidance hotline, to support stakeholders.⚖️
Managing workplace relations cases
Supporting and managing workplace relations cases, grievances, and complaints to ensure fair resolutions.🛠️
Developing tools and resources
Creating simple, practical tools and resources to enhance capability across the business and support stakeholders.Key criteria
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Understanding of Australian employment law
Strong grasp of employment legislation and Modern Awards is essential.View
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Experience in workplace relations
Demonstrated experience in HR or workplace relations, preferably in restaurants.View
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Problem-solving skills
Ability to provide high-quality advice with a customer-first mindset.View
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