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Sr. Customer Delivery Manager (Enterprise), Global Enterprise Services

SeniorFull-timeHybridSydney NSW, AustraliaPosted 1 month agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

As a Senior Customer Delivery Manager at Amazon Leo, you will play a crucial role in delivering fast and affordable connectivity solutions to underserved communities and enterprise customers across the Asia-Pacific and Japan region. Your expertise in program management and technical deployments will help build lasting relationships with customers while ensuring predictable deployment outcomes. The team thrives on collaboration, transparency, and a commitment to excellence, making it an exciting opportunity to make a real impact.

You'll be responsible for

🗺️

Developing onboarding plans

Creating project-specific onboarding plans that map contract deliverables, timelines, and success criteria for APJ customers.
📅

Coordinating kickoff meetings

Leading Customer Onboarding Kickoff Meetings to establish timelines and reporting cadence across time zones.
📈

Tracking deployment progress

Monitoring deployment progress and addressing blockers early to ensure smooth execution across multiple engagements.

Key criteria

📊

Project management experience

Proven experience managing complex projects with tight deadlines.

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🌏

Asia-Pacific market knowledge

Demonstrated understanding of APJ regulatory landscapes and customer needs.

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🤝

Customer relationship management

Experience engaging with C-suite executives and building trust.

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Meet the team

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5 criteria for this job
Project management experience
Proven experience managing complex projects with tight deadlines.

View

Asia-Pacific market knowledge
Demonstrated understanding of APJ regulatory landscapes and customer needs.

View

Customer relationship management
Experience engaging with C-suite executives and building trust.

View

Technical deployment skills
Hands-on experience with infrastructure and connectivity solutions.

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Project management certification
Possession of relevant certifications like PMI-ACP or PRINCE2.

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