Databricks2 followers32 jobs

Sr. Engagement Manager

SeniorFull-timeHybridSydney NSW, AustraliaPosted 3 months agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

The Engagement Manager plays a vital role in helping customers unlock the full potential of the Databricks platform. By collaborating closely with various teams, this job ensures that customers receive exceptional value from their products and services. The team thrives on a culture of passion, collaboration, and a commitment to exceeding customer expectations.

Meet the team

About the company

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You'll be responsible for

🚀

Helping customers accelerate value

Working with customers to define and orchestrate the required engagement to ensure success with the Databricks platform
🤝

Collaborating with sales and engineering teams

Engaging early in the sales process to understand customer needs and ensure successful delivery
🔧

Driving resolution of delivery challenges

Addressing resource contentions, scoping issues, and managing expectations to ensure project success

Key criteria

📊

Data and AI domain knowledge

Experience working with customers to drive business value through implementations.

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🤝

Senior customer-facing experience

Proven ability to influence and negotiate with stakeholders at all levels.

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📈

KPI and target achievement

Demonstrated success in meeting CSAT, bookings, and revenue goals.

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A meaningful career starts with a match

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5 criteria for this job
Data and AI domain knowledge
Experience working with customers to drive business value through implementations.

View

Senior customer-facing experience
Proven ability to influence and negotiate with stakeholders at all levels.

View

KPI and target achievement
Demonstrated success in meeting CSAT, bookings, and revenue goals.

View

Outstanding communication skills
Ability to build strong relationships with senior executives and clients.

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Service delivery and program management
Experience synthesizing customer success into structured program plans.

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