Sr. Engagement Manager
About the job
The Engagement Manager plays a vital role in helping customers unlock the full potential of the Databricks platform. By collaborating closely with various teams, this job ensures that customers receive exceptional value from their products and services. The team thrives on a culture of passion, collaboration, and a commitment to exceeding customer expectations.
You'll be responsible for
🚀
Helping customers accelerate value
Working with customers to define and orchestrate the required engagement to ensure success with the Databricks platform🤝
Collaborating with sales and engineering teams
Engaging early in the sales process to understand customer needs and ensure successful delivery🔧
Driving resolution of delivery challenges
Addressing resource contentions, scoping issues, and managing expectations to ensure project successKey criteria
📊
Data and AI domain knowledge
Experience working with customers to drive business value through implementations.View
🤝
Senior customer-facing experience
Proven ability to influence and negotiate with stakeholders at all levels.View
📈
KPI and target achievement
Demonstrated success in meeting CSAT, bookings, and revenue goals.View
View more
