Aha!
Sr. Product Success Manager (for product managers who want to guide other product teams)
SeniorFull-timeRemoteAustraliaProfessional servicesCustomer successProduct managementPosted 2 months ago
About the job
The Sr. Product Success Manager position at Aha! is a fantastic opportunity for individuals who thrive on direct customer engagement and have a strong background in product management. This essential job focuses on providing consultative support to some of the world's most innovative companies, helping them to improve their product development processes. Aha! values teamwork, clear communication, and a passion for helping customers succeed, making it a great fit for those who enjoy a collaborative and dynamic work environment.
You'll be responsible for
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Guiding organizations
Guiding the world's largest and most sophisticated organizations as they improve how they innovate and build software.📞
Delivering customer service
Delivering responsive customer service using proven frameworks to ensure customer satisfaction.📊
Learning and sharing best practices
Learning and sharing best practices for setting strategy, capturing ideas, prioritizing work, and creating visual roadmaps.What we're looking for
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Product management experience (6+ years)
Proven experience managing or launching software functionality.View fit
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Customer engagement preference
Strong preference for direct customer interaction over development tasks.View fit
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Complex software knowledge
Experience learning and explaining intricate software applications.View fit
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