Secure Code Warrior
Sr. Product Success Manager (for product managers who want to guide other product teams)
SeniorFull-timeRemoteAustraliaInformation technologyProductCustomer successPosted 15 hours ago
About the job
This job is all about providing exceptional consultative support to customers as a Sr. Product Success Manager. Your expertise will help the world's most innovative companies improve their product development processes. The team thrives on collaboration, clear communication, and a shared passion for helping customers succeed.
You'll be responsible for
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Guiding organizations
Guiding the world's largest and most sophisticated organizations as they improve how they innovate and build software.📞
Delivering customer service
Delivering responsive customer service using proven frameworks to ensure customer satisfaction.🌱
Mentoring team members
Mentoring newer team members as they lead demos and assist customers with integrations.What we're looking for
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Product management experience (6+ years)
Proven experience managing or launching software functionality.View fit
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Customer engagement preference
Strong preference for direct customer interaction over development tasks.View fit
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Understanding of software methodologies
Familiarity with agile, scrum, kanban, and hybrid approaches.View fit
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