Aha!1 follower5 jobs

Sr. Product Success Manager (for product managers who want to guide other product teams)

SeniorFull-timeRemoteAustraliaProfessional servicesCustomer successProduct managementPosted 5 days ago
View your fit0 of 9 criteria met

About the job

This job is about being a Sr. Product Success Manager at Aha!, where you will play a vital role in guiding customers through their product development journey. Your expertise will help innovative companies improve their software processes while enjoying a fully remote work environment. The team values collaboration, clear communication, and a passion for helping customers succeed.

You'll be responsible for

🚀

Guiding organizations

Guide the world's largest and most sophisticated organizations as they improve how they innovate and build software.
📞

Delivering customer service

Deliver responsive customer service using proven frameworks to ensure satisfaction.
🌱

Mentoring team members

Mentor newer team members as they lead demos and assist customers with integrations.

Skills you'll need

📦

Product management experience

Experience in product management is essential for guiding customer success and delivering value.
🤝

Customer engagement

Ability to work directly with customers and provide consultative support is crucial for this job.
🔗

Software integration knowledge

Understanding of how to integrate software with existing tools is important for helping customers.
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Meet the team

About the company

View your fit

0 of 5 criteria met
Product management experience (6+ years)
Proven experience in defining and launching software functionality.

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Customer engagement preference
Strong preference for working directly with customers over developers.

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Go-to-market process influence
Experience influencing or defining go-to-market strategies.

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Complex software knowledge
Ability to learn and explain complex software applications.

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Clear communication skills
Experience writing clear instructions and best practices.

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