Aha!1 follower5 jobs

Sr. Product Success Manager (for product managers who want to guide other product teams)

SeniorFull-timeRemoteAustraliaProfessional servicesCustomer successProduct managementPosted 1 month ago
View your fit0 of 9 criteria met

About the job

The Sr. Product Success Manager position at Aha! is a fantastic opportunity for individuals who thrive on direct customer engagement and have a strong background in product management. This essential job focuses on providing consultative support to some of the world's most innovative companies, helping them to improve their product development processes. Aha! values teamwork, clear communication, and a passion for helping customers succeed, making it a great fit for those who enjoy a collaborative and dynamic work environment.

You'll be responsible for

🚀

Guiding organizations

Guiding the world's largest and most sophisticated organizations as they improve how they innovate and build software.
📞

Delivering customer service

Delivering responsive customer service using proven frameworks to ensure customer satisfaction.
📊

Learning and sharing best practices

Learning and sharing best practices for setting strategy, capturing ideas, prioritizing work, and creating visual roadmaps.

Skills you'll need

📦

Product management experience

Experience in product management is essential for guiding customers effectively.
🤝

Customer engagement

A strong preference for working directly with customers rather than focusing solely on development work.
💬

Consultative support

Ability to provide consultative support to customers, ensuring they achieve their product development goals.
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Meet the team

About the company

View your fit

0 of 5 criteria met
Product management experience (6+ years)
Proven experience managing or launching software functionality.

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Customer engagement preference
Strong preference for direct customer interaction over development tasks.

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Complex software knowledge
Experience learning and explaining intricate software applications.

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Clear communication skills
Ability to write clear instructions and best practice guidelines.

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Go-to-market process influence
Experience influencing detailed processes to achieve product goals.

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