Unisys4 followers56 jobs

Sr Tech Field Eng

Mid levelSeniorFull-timeHybridNewcastle NSW, AustraliaInformation technologyTechnical supportPosted 5 days agoVerified 6 days ago
Pending fitX of Y criteria met

About the job

The Tech Field Engineer job is all about installing, diagnosing, maintaining, and servicing computer-related products like desktops, laptops, and printers. This role plays a vital part in ensuring clients receive top-notch support and service, contributing to their overall satisfaction and success. The team thrives on collaboration and proactive support, always looking to improve service delivery and client metrics.

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms
Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

🤝

Providing Field Engineering support

Delivering the full range of Field Engineering support for an assigned base of large and complex clients, ensuring their needs are met.
🏠

Taking ownership of onsite service activity

Taking complete ownership of onsite service activities to ensure high-quality service delivery and client satisfaction.
⚙️

Performing advanced-level maintenance

Conducting advanced-level maintenance on all products, including low-complexity installation activities, to keep systems running smoothly.

Key criteria

🔧

Field engineering experience

2–4 years of hands-on experience in field engineering roles.

View

🛠️

Technical certification

Possession of relevant technical certification or associate degree.

View

🔍

Troubleshooting skills

Proven ability to diagnose and resolve technical issues.

View

View more

A meaningful career starts with a match

View your fit

5 criteria for this job
Field engineering experience
2–4 years of hands-on experience in field engineering roles.

View

Technical certification
Possession of relevant technical certification or associate degree.

View

Troubleshooting skills
Proven ability to diagnose and resolve technical issues.

View

Australian citizenship
Must be an Australian Citizen for security clearance.

View

Security clearance
AGSVA NV1/NV2 security clearance is required.

View

Similar jobs

View all
Unisys
Unisys
Sr Tech Field EngCanberra, ACT · Full-time
This job focuses on providing exceptional Field Engineering support to a diverse range of large and complex clients. Success in this role means taking ownership of onsite service activities and performing advanced maintenance tasks. The team thrives on collaboration, technical expertise, and a commitment to improving client services.
Unisys
Unisys
Sr Tech Field EngCanberra, ACT · Full-time
The Field Engineer job is all about installing, diagnosing, maintaining, and servicing computer-related products, such as desktop and laptop computers, printers, and peripherals. This role is crucial in ensuring that End Users receive top-notch support, both remotely and on-site, for any incidents or service requests that go beyond the Service Desk's capabilities. The team thrives on collaboration and professionalism, ensuring customer satisfaction at every interaction.
Unisys
Unisys
Sr Tech Field EngBrisbane, QLD · Full-time
This job focuses on installing, repairing, and providing technical maintenance for product and component hardware and software, primarily at customer premises. Ensuring systems operate as designed and are maintained or upgraded per requirements is crucial. Collaboration with technical colleagues is key to delivering timely and effective service, while managing scheduling and customer communication to ensure satisfaction with service delivery and product functionality.
Unisys
Unisys
Sr Tech Field EngWA · Full-time
The Field Engineer job is all about installing, diagnosing, maintaining, and servicing computer-related products. Success in this role means ensuring customer satisfaction while tackling technical challenges. The team thrives on collaboration and is committed to providing exceptional support in a dynamic environment.