Unisys4 followers56 jobs

Sr Tech Field Eng

Mid levelFull-timeHybridWestern Australia, AustraliaCustomer service and supportInformation technologyPosted 3 days agoVerified 4 days ago
Pending fitX of Y criteria met

About the job

The Field Engineer job is all about installing, diagnosing, maintaining, and servicing computer-related products. Success in this role means ensuring customer satisfaction while tackling technical challenges. The team thrives on collaboration and is committed to providing exceptional support in a dynamic environment.

Meet the team

About the company

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

💻

Installing and maintaining equipment

Perform activities associated with installing, diagnosing, maintaining, and servicing computer-related products, including desktop/laptop computers, printers, and peripherals.
🛠️

Troubleshooting issues

Diagnose and resolve hardware and software issues in customer environments.
😊

Ensuring customer satisfaction

Maintain a high level of customer satisfaction throughout all transactions.

Key criteria

🖥️

Deskside support experience

Minimum 6 months in a deskside support environment.

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🔧

Technical troubleshooting skills

Proven ability to diagnose and resolve hardware and software issues.

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📜

Active Australian Security Clearance

Baseline/NV1/NV2 clearance is mandatory for this job.

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A meaningful career starts with a match

View your fit

5 criteria for this job
Deskside support experience
Minimum 6 months in a deskside support environment.

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Technical troubleshooting skills
Proven ability to diagnose and resolve hardware and software issues.

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Active Australian Security Clearance
Baseline/NV1/NV2 clearance is mandatory for this job.

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Technical certification or degree
Certification or associate degree in a relevant field preferred.

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Printing support experience
Experience with installation and configuration of printers and peripherals.

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