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About the job
This job focuses on installing, repairing, and providing technical maintenance for product and component hardware and software, primarily at customer premises. Ensuring systems operate as designed and are maintained or upgraded per requirements is crucial for success. Collaboration with technical colleagues is key to delivering timely and effective service, while managing scheduling and customer communication to guarantee satisfaction.
You'll be responsible for
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Providing field engineering support
Delivering the full range of field engineering support for large and complex clients, ensuring their needs are met with excellence.🏠
Taking ownership of onsite service activity
Taking complete ownership of onsite service activity to ensure client satisfaction and effective service delivery.⚙️
Performing advanced maintenance
Carrying out advanced maintenance on all products, including low-complexity installations, to keep systems running smoothly.Key criteria
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Technical certification or associate degree
Possession of relevant technical certification or degree is essential.View
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2+ years field engineering experience
Demonstrated hands-on experience in field engineering or technical support roles.View
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Proven troubleshooting skills
Experience performing maintenance and troubleshooting in customer environments.View
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