About the job
This job is about elevating rider experience in high-traffic physical environments, transforming how Uber interacts with customers. The Strategy & Operations Manager will own key initiatives from start to finish, collaborating with various stakeholders to ensure success. The team thrives on innovation, data-driven insights, and a commitment to delivering exceptional experiences.
You'll be responsible for
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Partnering with cross-functional teams
Collaborating with teams to close commercial deals and optimise the customer experience.📈
Building dashboards
Creating and maintaining dashboards to track venue performance against key metrics.🏆
Leading strategy for rider experience
Making rider experience the reason people choose Uber and leading strategy for a best-in-class mobility experience.Key criteria
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Analytical skills and problem-solving
3+ years of experience applying analytics to business challenges.View
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Cross-functional collaboration experience
Experience partnering with diverse teams to drive initiatives.View
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Product sense and user experience
Understanding of creating exceptional product experiences.View
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