Student Finance Officer, HE
About the job
The Student Finance Officer, HE plays a vital role in ensuring the accurate and timely processing of student financial transactions, including FEE-HELP administration and refunds. This position supports the day-to-day operations of the Student Finance function, maintaining financial data in line with institutional policies and government legislation. The team thrives on collaboration, providing responsive, student-centred support to enhance the student experience.
You'll be responsible for
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Managing student fees
Processing tuition fees and adjustments in accordance with approved course pricing and maintaining accurate fee information in the Student Management System (SMS).🔄
Handling refunds and adjustments
Reviewing and verifying documentation for all refund and remittal of fees requests to ensure compliance with institutional policy and HESA requirements.🤝
Providing student support
Offering accurate and timely advice to students regarding their financial obligations and responding to finance enquiries with professionalism.What we're looking for
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Student finance experience (1-2 years)
Demonstrated experience in student finance or higher education administration.View fit
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FEE-HELP knowledge
Understanding of FEE-HELP, HESA, and TCSI requirements preferred.View fit
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Proficiency in Student Management Systems
Experience using Student Management Systems and Microsoft Office 365.View fit
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