About the job
This job is about being a Linux technical support engineer in the cloud, where you will tackle complex operational issues and help customers succeed with AWS services. Making a lasting impact on Australia’s digital future is at the heart of this opportunity, as you will work alongside a diverse team committed to continuous learning and collaboration. The team values innovation and operational excellence, fostering an environment where everyone can thrive.
You'll be responsible for
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Applying advanced troubleshooting techniques
Provide unique solutions to customers' needs by leveraging technical expertise and problem-solving skills.🤝
Interacting with engineers and AWS teams
Collaborate with various teams to reproduce and resolve technical issues effectively.📞
Driving service team communication
Facilitate communication during critical events to ensure timely resolution of incidents.Key criteria
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Australian citizenship and security clearance
Must be an Australian citizen and eligible for security clearance.View
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5+ years of Linux systems administration
Extensive experience managing Linux systems in technical environments.View
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Scripting language knowledge
Proficiency in scripting languages like Python or Ruby.View
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