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Support Member Service Consultant - People First Bank, Flinders Street Branch
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About the job
As a Support Customer Service Consultant at People’s First Bank, you will be the welcoming face our customers look forward to seeing. This job is all about delivering high-quality customer service and supporting individuals on their financial journeys. The team thrives on collaboration and is dedicated to making a positive impact in the community.
You'll be responsible for
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Assisting customers
Helping customers with their transactional needs and inquiries, ensuring a smooth banking experience.🗣️
Engaging in conversations
Having in-depth conversations to identify the right solutions for customers' individual needs.❤️
Building relationships
Creating meaningful relationships with customers to help them achieve their long-term financial goals.Key criteria
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Customer service experience
Demonstrated experience providing high-quality customer service.View
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Digital systems proficiency
Experience learning and using contemporary digital banking systems.View
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Cash-handling experience
Proven experience managing cash transactions accurately.View
