About the job
The Support Service Coordinator at Kogan.com is an exciting opportunity for an inquisitive and solutions-focused individual to enhance customer experience. This job plays a vital role in liaising with suppliers and repair centres, ensuring effective product repair and inventory management. The team thrives in a dynamic, fast-paced environment, fostering collaboration and innovation.
You'll be responsible for
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Maintaining spare parts inventory
Regularly and accurately maintaining spare parts inventory, ensuring suitable stock levels and highlighting any risks.🔗
Liaising with suppliers
Establishing and maintaining effective working relationships with suppliers and repair centres to support the repair process.🗂️
Performing administrative tasks
Performing key administrative tasks and data entry with a high level of accuracy and efficiency using various systems including Salesforce and Excel.Key criteria
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Excel proficiency
Demonstrated expertise in advanced Excel functions like VLOOKUP and pivot tables.View
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Supplier relationship management
Experience building and maintaining effective relationships with suppliers.View
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Administrative experience
Proven background in administration and data entry with high accuracy.View
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