This job at ABB is all about owning specific service business processes and leading the execution of necessary changes. By defining rollout plans and ensuring user adoption, you will play a crucial role in realizing the business's long-term objectives. The team thrives on collaboration, working closely with customers to solve industrial challenges and enhance productivity, reliability, and safety.
You'll be responsible for
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Listening to process user feedback
Engaging with process users and customers to identify areas for development and build business cases for changes.📈
Tracking process KPIs
Monitoring key performance indicators to identify continuous improvement needs within the process.🚀
Driving change management
Quantifying user and customer value to support the implementation of process changes across the organization.Skills you'll need
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Advanced Microsoft Excel (VBA)
Expertise in using Advanced Microsoft Excel, including VBA, to analyze data and create automated solutions.💻
SAP HANA
Proficiency in SAP HANA for data management and analytics, ensuring efficient business processes.🧩
Problem-solving and analytical skills
Strong ability to troubleshoot, test, and analyze application issues to deliver effective solutions.View more