About the job
The Systems Engineer (IT Services Engineer) at Brennan is a vital part of delivering exceptional IT support and solutions to clients. This job focuses on managing IT infrastructure and enhancing client experiences through technical expertise and strong communication. The team values collaboration and innovation, creating an environment where everyone can thrive and contribute to true performance.
You'll be responsible for
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Managing IT infrastructure
Overseeing the day-to-day operations of clients' IT infrastructure to ensure smooth functioning.🔍
Identifying improvement opportunities
Uncovering gaps or issues within clients' IT environments and proposing solutions.💬
Client communication
Engaging with customers to identify pain points and ensure effective management of their IT needs.Key criteria
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3+ years IT support experience
Experience providing diverse IT support in managed service environments.View
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Cloud platform expertise
Hands-on experience with Microsoft 365, Azure, and Intune.View
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Knowledge of hardware platforms
Familiarity with HPE, DELL, Cisco, and similar hardware.View
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