NSW Department of Communities and Justice10 followers87 jobs

Team Leader, Grants = Clerk 5/6 - Talent Pool

Mid levelFull-timeOfficeSydney NSW, AustraliaAdministrationPeople and culturePosted 2 hours agoVerified 4 days ago
Pending fitX of Y criteria met

About the job

Join Legal Aid NSW as a Team Leader, Grants, where you will lead a small team of Grants Officers to deliver vital client support. This job is all about making a meaningful impact in the community by ensuring high-quality, client-focused services are provided in accordance with Legal Aid NSW policies. The team thrives on collaboration, inclusivity, and a shared commitment to justice, making it a great place to grow and contribute to positive outcomes for people across NSW.

Meet the team

About the company

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

👨‍👩‍👧‍👦

Leading a team

Managing a team of six Grants Officers and conducting regular individual and team meetings.
📞

Handling escalated calls

Taking escalated phone calls from clients and monitoring a mailbox to respond to correspondence.
⚖️

Determining applications

Determining applications for legal aid across a range of matters in family or criminal law within Legal Aid NSW policies.

Key criteria

👥

Team leadership experience

Proven experience leading teams of up to six members.

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📊

Analytical skills

Demonstrated analytical skills for sound decision-making.

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📜

Grants administration knowledge

Experience with grants administration and policy application.

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A meaningful career starts with a match

View your fit

4 criteria for this job
Team leadership experience
Proven experience leading teams of up to six members.

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Analytical skills
Demonstrated analytical skills for sound decision-making.

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Grants administration knowledge
Experience with grants administration and policy application.

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Client communication skills
Proven ability to handle complex client conversations.

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