The Salvation Army Australia15 followers144 jobs

Team Leader – Homelessness Services

Mid levelPart-timeHybridCroydon VIC 3136, AustraliaPosted 4 weeks agoVerified 4 weeks ago
Pending fitX of Y criteria met

About the job

The Homelessness Team Leader position at The Salvation Army is a part-time opportunity to lead a dedicated team of Case Managers. This role is crucial in driving service excellence and ensuring that individuals experiencing homelessness receive the support they need. The team thrives on collaboration and a commitment to making a positive impact in the community.

Meet the team

About the company

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You'll be responsible for

📅

Leading service delivery operations

Overseeing day-to-day operations to ensure high-quality, client-centred support across various services.
👩‍🏫

Supervising case management staff

Providing leadership, coaching, and performance management to case management staff to foster a collaborative team environment.
📈

Monitoring service performance

Ensuring compliance with organisational and funding requirements while supporting continuous improvement initiatives.

Key criteria

🎓

Tertiary qualification in relevant field

Degree in Social Work, human services, or related field required.

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👥

Experience in social services

Demonstrated experience supporting individuals experiencing homelessness.

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🧑‍🏫

Proven supervisory skills

Experience supervising and developing staff in a human services environment.

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5 criteria for this job
Tertiary qualification in relevant field
Degree in Social Work, human services, or related field required.

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Experience in social services
Demonstrated experience supporting individuals experiencing homelessness.

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Proven supervisory skills
Experience supervising and developing staff in a human services environment.

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Expertise in client assessments
Strong skills in conducting comprehensive client assessments.

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Risk assessment experience
Experience applying risk assessment frameworks for client safety.

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