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Client Services Team Leader

Mid levelSeniorFull-timeHybridSydney NSW, AustraliaCustomer service and supportPeople and culturePosted 1 day agoVerified 2 days ago
Pending fitX of Y criteria met

About the job

The Client Services Team Leader at HUB24 plays a pivotal role in delivering exceptional client service outcomes by leading and developing a dynamic team of Client Services Officers. This job is all about fostering a culture of service excellence while ensuring compliance and service standards are met. The team thrives on collaboration and innovation, empowering each member to make a real impact on the business and the success of clients.

Meet the team

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

No responsibilities listed

Key criteria

📈

5+ years in financial services

Experience in platforms, client services, or contact centres.

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👥

Team leadership experience

Proven experience leading and developing high-performing teams.

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💼

Strong stakeholder management

Demonstrated ability to build relationships with internal stakeholders.

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A meaningful career starts with a match

View your fit

5 criteria for this job
5+ years in financial services
Experience in platforms, client services, or contact centres.

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Team leadership experience
Proven experience leading and developing high-performing teams.

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Strong stakeholder management
Demonstrated ability to build relationships with internal stakeholders.

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Operational performance management
Experience managing service levels and quality frameworks.

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Client-first mindset
Commitment to service excellence and positive client outcomes.

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