About the job
The Field Engineer position is all about providing exceptional support for computer-related products, ensuring smooth operations for desktops, laptops, and peripherals. This job plays a crucial role in maintaining customer satisfaction and resolving technical issues efficiently. The team values collaboration and is committed to creating an inclusive environment where everyone can thrive.
You'll be responsible for
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Installing and maintaining computer products
Perform activities associated with installing, diagnosing, maintaining, and servicing computer-related products, including desktop/laptop computers, printers, and peripherals.😊
Ensuring customer satisfaction
Ensure customer satisfaction throughout all transactions by providing excellent support and service.🛠️
Troubleshooting and resolving issues
Investigate, triage, and resolve faults in a corporate Windows environment.What we're looking for
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Deskside support experience
Proven experience in a deskside support environment for troubleshooting.View
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Hardware and software troubleshooting skills
Demonstrated skills in diagnosing and resolving hardware and software issues.View
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Windows environment support
Experience supporting a corporate Windows environment effectively.View
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