About the job
The Field Engineer job is all about providing top-notch support for computer-related products. This role is crucial in ensuring that customers receive exceptional service and satisfaction. Team members thrive in a collaborative environment, where they can share knowledge and support each other in their journey to success.
You'll be responsible for
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Installing and maintaining computer products
Perform activities associated with installing, diagnosing, maintaining, and servicing computer-related products, including desktop/laptop computers, printers, and peripherals.😊
Ensuring customer satisfaction
Ensure customer satisfaction throughout all transactions by providing excellent support and service.🔍
Troubleshooting and resolving issues
Investigate, triage, and resolve faults in a corporate Windows environment.What we're looking for
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Deskside support experience
Proven experience in a deskside support environment for troubleshooting.View
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Hardware and software troubleshooting skills
Demonstrated skills in diagnosing and resolving hardware/software issues.View
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Windows environment support
Experience supporting a corporate Windows environment effectively.View
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