About the job
The Field Engineer job is all about providing top-notch support for computer-related products, ensuring everything runs smoothly for users. This role is crucial for maintaining customer satisfaction and involves a variety of tasks from installation to troubleshooting. The team values collaboration and is committed to creating an inclusive environment where everyone can thrive.
You'll be responsible for
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Installing and maintaining computer products
Perform activities associated with installing, diagnosing, maintaining, and servicing computer-related products, including desktops, laptops, printers, and peripherals.😊
Ensuring customer satisfaction
Ensure customer satisfaction throughout all transactions by providing excellent support and service.🔍
Troubleshooting and resolving issues
Investigate, triage, and resolve faults in a corporate Windows environment.What we're looking for
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Deskside support experience
Proven experience in a deskside support environment for troubleshooting.View
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Hardware and software diagnostic skills
Strong skills in diagnosing and resolving hardware and software issues.View
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Windows environment support
Experience supporting a corporate Windows environment effectively.View
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