About the job
This job is all about providing top-notch technical maintenance and support for hardware and software systems, primarily on customer premises. Success in this role means ensuring systems operate smoothly and customers are satisfied with the service delivery. Collaboration with technical colleagues is key, as the team values effective communication and a commitment to excellence.
You'll be responsible for
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Serving as Field Engineer
Acting as a Field Engineer for specific clients and products, including tech kiosks and desks.🖥️
Providing technical support
Offering software, hardware, and networking support for various devices and systems.⚙️
Installing and maintaining systems
Installing and maintaining PCs, networks, servers, and associated software.Key criteria
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Technical support experience (1-2 years)
Demonstrated experience providing hardware and software support.View
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Installation and maintenance skills
Proven ability to install and maintain PCs, networks, and servers.View
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Customer service focus
Experience ensuring client satisfaction and addressing escalations.View
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