Amazon Web Services (AWS)5 followers
Technical Account Manager Australia, ES ANZ TAM
About the job
The Technical Account Manager (TAM) at Amazon Web Services plays a crucial role in supporting public sector Enterprise Support customers. This job is all about building strong relationships, providing expert guidance, and ensuring customers maximize their use of AWS services. The team thrives on collaboration and innovation, creating an environment where every day brings new challenges and opportunities for growth.
You'll be responsible for
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Defining support strategy
Working backwards from customers to define a support strategy and deliver expert advice on AWS services.🛠️
Building solutions
Building solutions, providing technical guidance, and advocating for customers to ensure AWS environments remain operationally healthy.🤝
Collaborating with teams
Collaborating with AWS Solutions Architects, Business Developers, and Sales Account Managers to drive customer success.Key criteria
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5+ years of technical engineering experience
Proven background in technical engineering roles is essential.View
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Experience with AWS or cloud services
Familiarity with AWS services enhances customer support capabilities.View
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Operational troubleshooting expertise
Experience with compute, storage, networking, or security is crucial.View
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