About the job
The job of a Technical Account Manager (TAM) at Amazon Web Services is all about supporting public sector Enterprise Support customers in their cloud journey. This role is crucial for helping customers build and run their applications on the AWS platform, ensuring they receive expert advice and proactive support throughout the cloud adoption life cycle. The team thrives on collaboration and innovation, working together to deliver exceptional value to customers.
You'll be responsible for
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Building solutions
Creating tailored solutions and providing technical guidance to advocate for customers' needs and objectives.⚙️
Ensuring operational health
Maintaining AWS environments to ensure they remain operationally healthy while reducing cost and complexity.🤝
Developing relationships
Building trusting relationships with customers to understand their business needs and technical challenges.Key criteria
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5+ years of technical engineering experience
Demonstrated experience in technical engineering roles is essential.View
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Experience with AWS services
Proven knowledge of AWS or other cloud offerings is crucial.View
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Operational troubleshooting expertise
Experience with compute, storage, networking, or security troubleshooting.View
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