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Technical Account Manager (ANZ)

Mid levelSeniorFull-timeHybridBrisbane QLD, AustraliaPosted 1 month agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

The job as a Technical Account Manager at Amazon Web Services is all about empowering enterprise support customers to thrive in their cloud journey. By providing expert advice and tailored support strategies, you will play a crucial role in helping customers achieve their business goals. The team thrives on collaboration and innovation, ensuring that every day brings new opportunities to learn and grow.

Meet the team

About the company

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You'll be responsible for

📞

Acting as a single point of contact

Serve as the main contact for Enterprise Accounts, ensuring clear communication and support.
🎯

Understanding customer outcomes

Gain insights into customer outcomes and business goals to tailor support strategies effectively.
📊

Evaluating operational performance

Analyze and present periodic reviews of operational performance to customers, ensuring transparency and accountability.

Key criteria

☁️

5+ years in technical roles

Experience in roles like Technical Consultant or Solutions Architect.

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🔧

Expertise in cloud technologies

Demonstrated knowledge of AWS services and cloud computing.

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📊

Customer-facing communication skills

Ability to present and articulate to diverse audiences.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
5+ years in technical roles
Experience in roles like Technical Consultant or Solutions Architect.

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Expertise in cloud technologies
Demonstrated knowledge of AWS services and cloud computing.

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Customer-facing communication skills
Ability to present and articulate to diverse audiences.

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Operational best practices experience
Experience providing guidance in Compute, Storage, or Networking.

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Relevant educational background
Bachelor's degree in Computer Science, Engineering, or Mathematics.

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