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Technical Account Manager Australia, ES ANZ TAM

Mid levelSeniorFull-timeHybridSydney NSW, AustraliaPosted 1 month agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

The Technical Account Manager (TAM) position at Amazon Web Services is an exciting opportunity to support public sector Enterprise Support customers. This job plays a crucial role in helping customers build and run their applications on the AWS platform, ensuring they gain maximum value from cloud technology. The team thrives on collaboration, innovation, and a commitment to customer success, creating a dynamic and supportive work environment.

Meet the team

About the company

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You'll be responsible for

📊

Defining support strategy

Working backwards from customers to define a support strategy, delivering expert advice on AWS services and assisting with project launches.
🔧

Building solutions

Building solutions, providing technical guidance, and advocating for customers to ensure their success on the AWS platform.
🤝

Developing relationships

Developing trusting relationships with customers, understanding their business needs and technical challenges to provide tailored support.

Key criteria

🔧

5+ years of technical engineering experience

Demonstrated experience in technical engineering roles, ensuring expertise.

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📊

Experience with AWS services

Proven knowledge of AWS or other cloud offerings for effective support.

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🗣️

Customer communication skills

Experience delivering presentations and engaging with stakeholders.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
5+ years of technical engineering experience
Demonstrated experience in technical engineering roles, ensuring expertise.

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Experience with AWS services
Proven knowledge of AWS or other cloud offerings for effective support.

View

Customer communication skills
Experience delivering presentations and engaging with stakeholders.

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Operational troubleshooting experience
Background in troubleshooting compute, storage, or networking issues.

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Experience with cloud migrations
Demonstrated capability in managing cloud migration projects.

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