About the job
The Technical Account Manager (TAM) position at Amazon Web Services is an exciting opportunity to support public sector Enterprise Support customers. This job plays a crucial role in helping customers build and run their applications on the AWS platform, ensuring they gain maximum value from cloud technology. The team thrives on collaboration, innovation, and a commitment to customer success, creating a dynamic and supportive work environment.
You'll be responsible for
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Defining support strategy
Working backwards from customers to define a support strategy, delivering expert advice on AWS services and assisting with project launches.🔧
Building solutions
Building solutions, providing technical guidance, and advocating for customers to ensure their success on the AWS platform.🤝
Developing relationships
Developing trusting relationships with customers, understanding their business needs and technical challenges to provide tailored support.Key criteria
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5+ years of technical engineering experience
Demonstrated experience in technical engineering roles, ensuring expertise.View
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Experience with AWS services
Proven knowledge of AWS or other cloud offerings for effective support.View
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Customer communication skills
Experience delivering presentations and engaging with stakeholders.View
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