Amazon59 followers458 jobs

Technical Account Manager Australia, ES ANZ TAM

Mid levelSeniorFull-timeHybridSydney NSW, AustraliaPosted 2 months agoVerified 2 months ago
Pending fitX of Y criteria met

About the job

The Technical Account Manager (TAM) position at Amazon Web Services is an exciting opportunity to support public sector Enterprise Support customers. This job plays a crucial role in helping customers build and run their applications on the AWS platform, ensuring they gain maximum value from cloud technology. The team thrives on collaboration, innovation, and a commitment to customer success, creating a dynamic and supportive work environment.

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms

You'll be responsible for

📊

Defining support strategy

Working backwards from customers to define a support strategy, delivering expert advice on AWS services and assisting with project launches.
🔧

Building solutions

Building solutions, providing technical guidance, and advocating for customers to ensure their success on the AWS platform.
🤝

Developing relationships

Developing trusting relationships with customers, understanding their business needs and technical challenges to provide tailored support.

Key criteria

🔧

5+ years of technical engineering experience

Demonstrated experience in technical engineering roles, ensuring expertise.

View

📊

Experience with AWS services

Proven knowledge of AWS or other cloud offerings for effective support.

View

🗣️

Customer communication skills

Experience delivering presentations and engaging with stakeholders.

View

View more

A meaningful career starts with a match

Apply on Amazon
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
5+ years of technical engineering experience
Demonstrated experience in technical engineering roles, ensuring expertise.

View

Experience with AWS services
Proven knowledge of AWS or other cloud offerings for effective support.

View

Customer communication skills
Experience delivering presentations and engaging with stakeholders.

View

Operational troubleshooting experience
Background in troubleshooting compute, storage, or networking issues.

View

Experience with cloud migrations
Demonstrated capability in managing cloud migration projects.

View

Similar jobs

View all
Amazon
Amazon
Technical Account Manager, ES ANZ TAMCanberra, ACT · Full-time
The job of a Technical Account Manager (TAM) at Amazon Web Services is all about supporting public sector Enterprise Support customers in their cloud journey. This role is crucial for helping customers build and run their applications on the AWS platform, ensuring they receive expert advice and proactive support throughout the cloud adoption life cycle. The team thrives on collaboration and innovation, working together to deliver exceptional value to customers.
Amazon
Amazon
Technical Account Manager (ANZ)Brisbane, QLD · Full-time
The job as a Technical Account Manager at Amazon Web Services is all about empowering enterprise support customers to thrive in their cloud journey. By providing expert advice and tailored support strategies, you will play a crucial role in helping customers achieve their business goals. The team thrives on collaboration and innovation, ensuring that every day brings new opportunities to learn and grow.
Commvault
Commvault
Senior Technical Account Manager, Australia NSW · Full-time
The Senior Technical Account Manager at Commvault is a strategic advisor focused on managing complex enterprise customer relationships. This job plays a vital role in driving customer success, retention, and operational maturity while ensuring cyber resiliency outcomes. The team values collaboration, autonomy, and a commitment to delivering exceptional customer experiences.
Duck Creek Technologies
Duck Creek Technologies
Premium Support Technical Account ManagerSydney, NSW · Full-time
The Technical Account Manager (Premium Support) at Duck Creek Technologies plays a vital role in enhancing the customer support experience by acting as the primary operational support contact for enterprise customers. This position is essential for managing critical escalations and ensuring that issues are resolved swiftly and effectively. The team values collaboration and communication, fostering an environment where everyone can contribute to achieving shared goals and driving continuous improvement.