Bugcrowd1 follower2 jobs

Technical Engagement Manager II

Mid levelFull-timeRemoteAustraliaInformation technologyCustomer successTechnical supportPosted 2 months ago
View your fit0 of 9 criteria met

About the job

Bugcrowd is on the lookout for a highly skilled Technical Engagement Manager II to join their dynamic team. This job is all about empowering customers by ensuring the successful onboarding and implementation of security programs. Collaboration is key, as you will work closely with both customers and internal teams to deliver exceptional service and support.

You'll be responsible for

🚀

Leading technical onboarding

Overseeing the end-to-end technical onboarding and configuration of security programs for customers.
💡

Providing expert guidance

Offering expert advice on offensive security engagements and integration best practices.
📚

Maintaining subject matter expertise

Keeping deep knowledge of Bugcrowd’s platform capabilities and industry trends.

Skills you'll need

🔧

Technical implementation

Leading the technical onboarding and configuration of security programs for customers.
🤝

Customer engagement

Acting as a technical point of contact during program launches to ensure smooth transitions.
🌐

Cross-functional collaboration

Partnering with various teams to relay customer feedback and advocate for feature enhancements.
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Meet the team

About the company

View your fit

0 of 5 criteria met
4-6 years in a technical role
Experience in customer-facing technical positions is essential.

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Deep knowledge of pentesting and bug bounty
Understanding of methodologies is crucial for effective program management.

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Strong problem-solving skills
Ability to manage multiple projects and troubleshoot effectively.

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Excellent communication skills
Clear communication with customers and teams is vital for success.

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Cross-functional collaboration experience
Ability to work with diverse teams to enhance customer solutions.

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