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Technical Field Engineer

JuniorMid levelFull-timeHybridTownsville City QLD 4810, AustraliaPosted 3 months agoVerified 3 months ago
Pending fitX of Y criteria met

About the job

This Technical Field Engineer job is all about ensuring that federal government client systems remain secure, reliable, and mission-ready. By providing expert on-site technical support and engaging with clients, you will play a crucial role in maintaining operational excellence. The team values collaboration and is committed to delivering exceptional service.

You'll be responsible for

🛠️

Providing technical support

Ensuring that our federal government client’s systems stay secure, reliable, and mission-ready through expert on-site technical support and strong client engagement.
🔌

Installing and maintaining systems

Performing activities associated with installing, diagnosing, maintaining, and servicing computer-related products, including desktop/laptop computers, printers, and peripherals.
😊

Ensuring customer satisfaction

Ensuring customer satisfaction throughout all transactions.

Key criteria

🔧

Deskside support experience (6+ months)

Demonstrated experience in a deskside support environment.

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🖥️

Desktop and server support skills

Proven skills in hardware, software, and network troubleshooting.

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🔒

NV1 or NV2 security clearance

Required security clearance for federal government client work.

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Meet the team

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5 criteria for this job
Deskside support experience (6+ months)
Demonstrated experience in a deskside support environment.

View

Desktop and server support skills
Proven skills in hardware, software, and network troubleshooting.

View

NV1 or NV2 security clearance
Required security clearance for federal government client work.

View

Valid driver's license
Necessary for on-site support and client engagement.

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Printing support experience
Experience in installation and configuration of printing systems.

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