JuniorMid levelFull-timeHybridTownsville City QLD 4810, AustraliaCustomer service and supportInformation technologyPosted 10 hours ago
About the job
This Technical Field Engineer job is all about ensuring that federal government client systems remain secure, reliable, and mission-ready. By providing expert on-site technical support and engaging with clients, you will play a crucial role in maintaining operational excellence. The team values collaboration and is committed to delivering exceptional service.
You'll be responsible for
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Providing technical support
Ensuring that our federal government client’s systems stay secure, reliable, and mission-ready through expert on-site technical support and strong client engagement.🔌
Installing and maintaining systems
Performing activities associated with installing, diagnosing, maintaining, and servicing computer-related products, including desktop/laptop computers, printers, and peripherals.😊
Ensuring customer satisfaction
Ensuring customer satisfaction throughout all transactions.Key criteria
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Deskside support experience (6+ months)
Demonstrated experience in a deskside support environment.View
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Desktop and server support skills
Proven skills in hardware, software, and network troubleshooting.View
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NV1 or NV2 security clearance
Required security clearance for federal government client work.View
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