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Technical Field Engineer

JuniorMid levelFull-timeHybridRhodes NSW 2138, AustraliaPosted 4 days agoVerified 6 days ago
Pending fitX of Y criteria met

About the job

This job is all about being the go-to Field Engineer for specific clients and products, ensuring that technology runs smoothly and efficiently. Success in this role means providing top-notch support for hardware, software, and networking, while also maintaining professionalism and client satisfaction. The team thrives on collaboration and a commitment to excellence, making every interaction an opportunity to shine.

Meet the team

About the company

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You'll be responsible for

👨‍💻

Serving as Field Engineer

Acting as the Field Engineer for specific clients and products, including tech kiosks and desks.
💻

Providing support

Offering software, hardware, and networking support for various devices and systems.
✅

Testing and certifying

Testing and certifying PCs, networks, servers, and client-approved applications.

Key criteria

💻

Technical support experience

1-2 years providing software and hardware support.

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🔧

Installation skills

Experience installing and maintaining PCs and network devices.

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📈

SLA compliance

Proven track record meeting service level agreements.

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A meaningful career starts with a match

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4 criteria for this job
Technical support experience
1-2 years providing software and hardware support.

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Installation skills
Experience installing and maintaining PCs and network devices.

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SLA compliance
Proven track record meeting service level agreements.

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Client interaction
Demonstrated professionalism in client communications.

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