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Technical Field Engineer

JuniorMid levelFull-timeHybridRhodes NSW 2138, AustraliaPosted 4 days agoVerified 6 days ago
Pending fitX of Y criteria met

About the job

This job is all about being a Field Engineer, providing essential support for clients and various products, including tech kiosks. Success in this role means ensuring client satisfaction through professionalism and effective problem-solving. The team values collaboration and a commitment to excellence in every interaction.

Meet the team

About the company

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You'll be responsible for

🛠️

Serving as Field Engineer

Acting as a Field Engineer for specific clients and/or products, including tech kiosks and desks.
💻

Providing support

Offering software, hardware, and networking support for desktops, laptops, servers, and network devices.
👔

Maintaining professionalism

Ensuring a high degree of professionalism in actions, demeanor, and dress.

Key criteria

💻

Technical support experience

1-2 years of experience providing technical support for hardware and software.

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🔧

Installation skills

Proven experience installing and maintaining PCs and network devices.

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📡

Networking knowledge

Demonstrated understanding of networking principles and maintenance practices.

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A meaningful career starts with a match

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4 criteria for this job
Technical support experience
1-2 years of experience providing technical support for hardware and software.

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Installation skills
Proven experience installing and maintaining PCs and network devices.

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Networking knowledge
Demonstrated understanding of networking principles and maintenance practices.

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SLA compliance
Experience meeting Service Level Agreement requirements for client satisfaction.

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