Lexus Australia5 jobs

Technical Operations Manager

Mid levelFull-timeHybridUnit 3/1 Secombe Pl, Moorebank NSW 2170, AustraliaPosted 1 week agoVerified 2 months ago
Pending fitX of Y criteria met

About the job

The Technical Operations Manager job at Toyota is an exciting opportunity to lead high-level technical support for dealers, ensuring customer satisfaction and strong business performance. This role is crucial in driving 'fix it right' outcomes and enhancing the overall service experience. The team values collaboration, innovation, and a commitment to excellence, creating a supportive environment for everyone.

You'll be responsible for

🔧

Providing technical support

Delivering direct technical support to Toyota and Lexus dealers, ensuring customer satisfaction and adherence to standards.
⚙️

Implementing processes

Establishing procedures to monitor and resolve field issues, achieving early detection and resolution.
📚

Training dealer staff

Preparing and delivering training sessions to enhance the skills of dealer staff.

Key criteria

🔧

Licensed Mechanic qualification

Formal qualifications as a licensed Mechanic required.

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🚗

Automotive industry experience

Significant experience in a similar automotive role essential.

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📊

Project management experience

Proven project management experience in technical operations.

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5 criteria for this job
Licensed Mechanic qualification
Formal qualifications as a licensed Mechanic required.

View

Automotive industry experience
Significant experience in a similar automotive role essential.

View

Project management experience
Proven project management experience in technical operations.

View

Microsoft Office skills
Intermediate to advanced skills in Microsoft Office Suite required.

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Technical knowledge
Strong technical knowledge of Toyota and Lexus products preferred.

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