About the job
This job is about supporting the Asia Technical Services organization within Microsoft’s Customer Experience and Success team. The focus is on enhancing customer support and experience while driving operational excellence and strategic initiatives. Team collaboration, strategic thinking, and a commitment to exceeding expectations are at the heart of how this team works together to empower customers and achieve shared goals.
You'll be responsible for
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Supporting business operations
Overseeing day-to-day operations, reviewing processes, and recommending improvements to ensure smooth execution of business plans.📊
Driving accountability
Contributing to the management of corporate strategy initiatives and ensuring alignment across functions.📣
Communicating performance
Ensuring timely responses to action items and effectively communicating team feedback and performance against KPIs.Key criteria
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Bachelor's degree requirement
Bachelor's degree in relevant field like Business or ManagementView
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5+ years of relevant experience
Experience in financial management, operations, or project managementView
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Collaboration skills
Ability to work effectively with diverse teams and stakeholdersView
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