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Technical Support Manager | Defence

Mid levelSeniorFull-timeHybridSydney NSW, AustraliaPosted 4 months agoVerified 5 days ago
Pending fitX of Y criteria met

About the job

This job is about delivering critical service coordination and operational support across a complex IT environment for a Defence customer in Sydney. By joining this team, you will play a vital role in maintaining and optimising customer platforms, ensuring system performance, and supporting middleware hardware and software. Collaboration and a hands-on approach are key, as the team values a supportive and inclusive work culture.

You'll be responsible for

🚀

Leading support and sustainment

Lead the support and sustainment of a secure Hyper Converged Infrastructure (HCI) environment using VMware and Dell technologies.
⚙️

Maintaining enterprise platforms

Maintain, tune and lifecycle-manage enterprise platforms, including patching and upgrades across VMware SDDC components.
🛠️

Providing hands-on technical support

Provide hands-on technical support, including on-site assistance, to ensure optimal operation of logical and physical system components.

Key criteria

🖥️

Hands-on experience with VMware technologies

Experience managing VMware in secure environments.

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💾

Proven capability with Dell EMC platforms

Experience managing Dell EMC compute and storage solutions.

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🔄

Strong proficiency with Apache NiFi

Experience implementing and supporting Apache NiFi solutions.

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5 criteria for this job
Hands-on experience with VMware technologies
Experience managing VMware in secure environments.

View

Proven capability with Dell EMC platforms
Experience managing Dell EMC compute and storage solutions.

View

Strong proficiency with Apache NiFi
Experience implementing and supporting Apache NiFi solutions.

View

Exposure to database technologies
Experience with MS SQL, PostgreSQL, MongoDB, etc.

View

Solid administration skills in Windows and Linux
Advanced troubleshooting in Microsoft Windows Server and RHEL.

View

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