NSW Department of Customer Service32 followers324 jobs

Technologies Analyst (ICT)

Mid levelFull-timeHybridMangrove Mountain NSW 2250, AustraliaPosted 3 weeks agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

The Technologies Analyst job is an exciting opportunity within the Government Shared Services team, focusing on enhancing device management processes. This role plays a crucial part in streamlining operations and ensuring efficient delivery of Mobile Device Management tools. Team members thrive in a dynamic, multi-disciplinary environment that values diversity and promotes continuous improvement.

Meet the team

About the company

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You'll be responsible for

🤝

Working with external vendors

Collaborating with external support vendors to advise on changes and manage business correspondence.
📊

Reporting on vendor performance

Monitoring vendor performance to ensure delivery aligns with contractual and KPI metrics.
🛠️

Providing technical support

Acting as a technical lead on support bridges, escalations, and outages to facilitate quick resolutions.

Key criteria

💻

Experience with Intune Management

Demonstrated experience managing applications, scripts, and configurations in Intune.

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🔑

Azure AD management skills

Proven experience with user and group management in Microsoft Azure AD.

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📦

Application packaging expertise

Experience in scripting and deploying applications in various environments.

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Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Experience with Intune Management
Demonstrated experience managing applications, scripts, and configurations in Intune.

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Azure AD management skills
Proven experience with user and group management in Microsoft Azure AD.

View

Application packaging expertise
Experience in scripting and deploying applications in various environments.

View

Windows 10/11 administration
Demonstrated skills in managing Windows 10/11 Standard Operating Environment.

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Vendor performance reporting
Experience reporting on vendor performance against KPIs and contractual obligations.

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A meaningful career starts with a match

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