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Technology Operations Engineer, Amazon MGM Studios | Technology Operations & Support

JuniorMid levelFull-timeHybridSydney NSW, AustraliaPosted 1 week agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

The Technology Operations Engineer position at Amazon MGM Studios is an exciting opportunity to shape the future of movies and television. This job plays a crucial role in supporting network, technology, and software across global productions, ensuring a seamless experience for production personnel and business teams. Collaboration and innovation are at the heart of the team’s approach, making it a dynamic and engaging environment.

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You'll be responsible for

🌐

Supporting network and technology

Contributing to the support of network, technology, software, and devices across Amazon MGM Studios global productions.
⚙️

Systems administration and troubleshooting

Regularly performing systems administration, troubleshooting, and issue prioritization in various software and hardware environments.
🚀

Driving service delivery processes

Driving the execution and improvement of key service delivery processes throughout the content production lifecycle.

Key criteria

💻

Technical support experience

Proven experience providing first and second tier technical support.

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🔧

Troubleshooting skills

Demonstrated ability to troubleshoot and debug technical systems.

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📚

Bachelor's degree

Bachelor's degree in Computer Science or equivalent required.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

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5 criteria for this job
Technical support experience
Proven experience providing first and second tier technical support.

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Troubleshooting skills
Demonstrated ability to troubleshoot and debug technical systems.

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Bachelor's degree
Bachelor's degree in Computer Science or equivalent required.

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Systems administration experience
Experience managing software applications and hardware devices.

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Customer service aptitude
Proven ability to deliver a positive customer service experience.

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