Queensland Government41 followers431 jobs

Technology Support Officer

JuniorFull-timeHybridBrisbane QLD, AustraliaPosted 6 months agoVerified 1 week ago
Pending fitX of Y criteria met

About the job

Join the Business Systems Team at Crown Law as a Technology Support Officer, where you will provide on-site and remote technical support, incident management, and request fulfillment. This job is a fantastic opportunity to make a direct impact on the Queensland Government's digital interests while enjoying flexible work arrangements and a supportive workplace culture. The team values collaboration, diversity, and continuous improvement, creating an environment where everyone can thrive and contribute to the success of the organization.

Meet the team

About the company

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You'll be responsible for

💻

Providing IT support

Delivering timely IT support and managing user accounts effectively.
📊

Performing administrative tasks

Conducting audits, data cleansing, and asset stock-takes as part of administrative duties.
📚

Contributing to team documentation

Supporting team performance and development through knowledge sharing and documentation.

Key criteria

💻

Proficient technology support experience

Demonstrated experience providing technical advice to IT teams and staff.

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🔧

Troubleshooting and software resolution skills

Proven ability to troubleshoot and resolve software issues effectively.

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📊

User support across applications

Experience providing user support for various applications and systems.

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A meaningful career starts with a match

Think you're a good fit?See what the hiring team are looking for

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5 criteria for this job
Proficient technology support experience
Demonstrated experience providing technical advice to IT teams and staff.

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Troubleshooting and software resolution skills
Proven ability to troubleshoot and resolve software issues effectively.

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User support across applications
Experience providing user support for various applications and systems.

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Strong communication skills
Excellent verbal and written communication for effective collaboration.

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Effective time management abilities
Capability to prioritize tasks in a fast-paced environment.

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