About the job
Join the Business Systems Team at Crown Law as a Technology Support Officer, where you will provide on-site and remote technical support, incident management, and request fulfillment. This job is a fantastic opportunity to make a direct impact on the Queensland Government's digital interests while enjoying flexible work arrangements and a supportive workplace culture. The team values collaboration, diversity, and continuous improvement, creating an environment where everyone can thrive and contribute to the success of the organization.
You'll be responsible for
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Providing IT support
Delivering timely IT support and managing user accounts effectively.📊
Performing administrative tasks
Conducting audits, data cleansing, and asset stock-takes as part of administrative duties.📚
Contributing to team documentation
Supporting team performance and development through knowledge sharing and documentation.Key criteria
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Proficient technology support experience
Demonstrated experience providing technical advice to IT teams and staff.View
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Troubleshooting and software resolution skills
Proven ability to troubleshoot and resolve software issues effectively.View
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User support across applications
Experience providing user support for various applications and systems.View
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