About the job
The Telco Sales Coordinator job at JB Hi-Fi is an exciting opportunity to support the Store Management team in achieving storewide objectives. This position plays a crucial role in fostering a culture of high performance and exceptional customer experiences, particularly within the Communications department. The team thrives in a fast-paced environment that celebrates diversity and values creativity, making it a fantastic place to grow your career.
You'll be responsible for
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Achieving sales targets
Providing ongoing training, coaching, support, and feedback to the store’s Communication Team to ensure customer-centric sales and profitability.🛒
Maintaining merchandising standards
Leading and upholding the agreed communications department merchandising standards to enhance customer experience.✅
Ensuring compliance
Ensuring all Communications Department activities meet compliance and legislative standards, with a focus on safety and incident reporting.Key criteria
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Retail experience in telecommunications
Proven experience in retail with a focus on Telco products.View
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Customer service expertise
Demonstrated background in providing exceptional customer service.View
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Cash handling skills
Experience with cash handling and EFTPOS systems.View
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