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Telstra Retail: Casual Customer Service & Sales Consultant COLAC

JuniorPart-timeHybridColac VIC 3250, AustraliaPosted 22 hours agoVerified 3 days ago
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About the job

As a Casual Customer Service & Sales Consultant at Telstra, you will play a vital role in creating positive experiences for customers by assisting them with product selection and service activation. This job is all about making meaningful connections and contributing to customer satisfaction and store performance. The team thrives on collaboration and support, ensuring everyone can achieve their goals together.

You'll be responsible for

🌟

Delivering exceptional customer experiences

Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
📱

Being the go-to tech expert

Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
🏆

Achieving and excelling

Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.

Key criteria

🗣️

Customer service experience

Demonstrated experience in providing exceptional customer support.

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📈

Sales achievement

Proven track record of meeting or exceeding sales targets.

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💻

Tech product knowledge

Familiarity with the latest gadgets and telecommunications services.

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Meet the team

About the company

Think you're a good fit?See what the hiring team are looking for

View your fit

4 criteria for this job
Customer service experience
Demonstrated experience in providing exceptional customer support.

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Sales achievement
Proven track record of meeting or exceeding sales targets.

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Tech product knowledge
Familiarity with the latest gadgets and telecommunications services.

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Team collaboration skills
Experience working effectively within a team environment.

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