About the job
As a Full-Time Customer Service & Sales Consultant at Telstra, you will embark on a journey of delighting customers through exceptional service. Your role is crucial in transforming their telecommunications experience by identifying their needs and providing tailored solutions. The team thrives on collaboration and creating a welcoming environment where everyone can achieve their goals.
You'll be responsible for
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Delivering exceptional customer experiences
Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.đą
Being the go-to tech expert
Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.đ
Achieving and excelling
Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.Key criteria
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Great communication skills
Natural ability to connect and engage with customers.View
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Solution-oriented approach
Experience tailoring solutions to meet customer needs.View
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Sales drive
Proven motivation to achieve and exceed sales targets.View
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