About the job
As a Full Time Customer Service & Sales Consultant at Telstra in Rockingham, you will embark on an exciting journey of helping customers connect with the best technology. Your role is crucial in creating a positive customer experience and driving sales through exceptional service. The team thrives on collaboration and continuous learning, ensuring everyone is equipped to succeed in a dynamic retail environment.
You'll be responsible for
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Providing exceptional customer service
Delighting customers through outstanding service and support, ensuring a positive in-store experience.đ
Identifying customer needs
Engaging with customers to understand their needs and recommending suitable products and services.đ
Achieving sales targets
Working towards and exceeding sales targets and KPIs in a target-driven environment.What we're looking for
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Customer service experience
Demonstrated experience in a customer-facing role is essential.View
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Sales target achievement
Proven track record of reaching and exceeding sales targets.View
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Relationship building skills
Ability to connect with diverse customers effectively.View
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