About the job
The job of a Retail Sales Consultant at Telstra is all about creating exceptional customer experiences. By providing outstanding service and identifying the right products, you empower customers to transform their telecommunications journey. The team thrives on collaboration and continuous learning, ensuring everyone is equipped with the latest tech knowledge.
You'll be responsible for
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Delighting customers
Providing outstanding customer service and support to enhance the in-store experience.đ
Identifying needs
Engaging with customers to understand their telecommunications needs and recommending suitable products and services.đ
Achieving sales targets
Working towards and exceeding sales targets and KPIs in a target-driven environment.Key criteria
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Customer service experience
Demonstrated experience in a customer-facing role is essential.View
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Sales target achievement
Proven ability to reach and exceed sales targets and KPIs.View
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Relationship building skills
Ability to connect with diverse customers effectively.View
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