About the job
The job is about being a Retail Sales Consultant at Telstra, where you will create delightful experiences for customers through outstanding service. This position plays a crucial role in transforming customers' telecommunications experiences by identifying their needs and providing tailored solutions. The team thrives on collaboration and continuous learning, ensuring everyone is equipped with the latest tech knowledge to support customers effectively.
You'll be responsible for
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Delighting customers
Providing exceptional customer service to ensure a positive in-store experience.đ
Identifying needs
Empowering customers by understanding their requirements and recommending suitable products and services.đ
Achieving sales targets
Working towards and exceeding sales goals while maintaining a focus on customer satisfaction.Key criteria
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Customer service experience
Demonstrated experience in a customer-facing role, enhancing customer satisfaction.View
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Sales target achievement
Proven track record of reaching and exceeding sales targets and KPIs.View
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Relationship building skills
Ability to connect with diverse customers and develop tailored solutions.View
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