About the job
The job of a Telstra Retail Consultant is all about creating an outstanding customer experience while driving sales in a dynamic retail environment. This position plays a crucial role in helping customers connect with the right products and services, enhancing their telecommunications journey. The team thrives on collaboration and continuous learning, ensuring everyone is equipped with the latest knowledge to support customers effectively.
You'll be responsible for
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Delivering exceptional customer service
Providing a delightful in-store experience for customers, ensuring their needs are met with enthusiasm and care.🏆
Achieving sales targets
Working towards and exceeding sales goals through proactive engagement with customers.💡
Staying updated on technology
Continuously learning about the latest tech and gadgets to provide informed recommendations to customers.What we're looking for
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Customer service experience
Demonstrated experience in a customer-facing role, enhancing customer satisfaction.View
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Sales target achievement
Proven ability to reach and exceed sales targets and KPIs.View
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Relationship building skills
Ability to connect with diverse customers and understand their needs.View
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