About the job
As a Retail Customer Service & Sales Consultant at Telstra, you will play a vital role in creating positive experiences for customers by assisting them with product selection and service activation. This job is all about making meaningful connections and ensuring customer satisfaction, which directly contributes to the store's performance. The team thrives on collaboration and support, creating a welcoming environment where everyone can excel.
You'll be responsible for
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Delivering exceptional customer experiences
Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.📱
Being the go-to tech expert
Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.🏆
Achieving and excelling
Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.Key criteria
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Communication skills
Demonstrated ability to connect with customers effectively.View
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Tech-savvy
Experience with the latest gadgets and tech solutions.View
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Sales experience
Proven track record of meeting or exceeding sales targets.View