About the job
As a Retail Customer Service & Sales Consultant at Telstra, you will play a vital role in creating positive experiences for customers by assisting them with product selection and service activation. Your contributions will not only enhance customer satisfaction but also drive store performance. The team thrives on collaboration and support, ensuring everyone feels valued and empowered to achieve their best.
You'll be responsible for
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Delivering exceptional customer experiences
Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.📱
Being the go-to tech expert
Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.🏆
Achieving and excelling
Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.Key criteria
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Great communication skills
Ability to connect with customers and enhance their experience.View
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Solution-oriented approach
Experience tailoring solutions to meet customer needs effectively.View
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Sales drive
Proven motivation to achieve and exceed sales targets and KPIs.View