About the job
As a Retail Customer Service & Sales Consultant at Telstra, you will be at the forefront of customer interactions, helping individuals find the perfect tech solutions that enhance their lives. Your contributions will not only boost customer satisfaction but also drive store performance, creating a positive impact in the community. The team thrives on collaboration and support, ensuring everyone feels valued and empowered to succeed.
You'll be responsible for
â¨
Delivering exceptional customer experiences
Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.đą
Being the go-to tech expert
Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.đ
Achieving and excelling
Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.Key criteria
đŁď¸
Great communication skills
Ability to connect with customers and enhance their experience.View
đĄ
Solution-oriented mindset
Experience tailoring solutions to meet customer needs effectively.View
đ
Sales experience
Proven track record of meeting or exceeding sales targets.View